Best Brand Rankings 2021 Malaysia

Shopee tops YouGov’s Best Brand Rankings 2021 Malaysia

YouGov analysis reveals Shopee as the best ranked brand amongst consumers in Malaysia.

The rankings are based on the Index score from YouGov BrandIndex, which is a comprehensive measure of overall brand health calculated by taking the average of Impression, Quality, Value, Satisfaction, Recommend and Reputation.

Shopee tops Malaysia's best brand list with an overall score of 71.1

In Malaysia, the best brand was Shopee, with an average score of 71.1. Milo occupied the second spot with a score of 56.3. The third position was YouTube, with a score of 54.5. WhatsApp came in fourth scoring 51.8 and McDonald's follows with a score of 48.1, completing the top five best brand list.

Chart shows the brands with the highest average Index score between October 1st, 2020 to September 30th, 2021

Shopee is the most improved brand in Malaysia

Shopee topped Malaysia's most improved brand list this year, with a rise of +8.2 points. Proton came in second, with an increase of +5.6 points. The third and fourth positions were Maggi (up +5.4 points) and Netflix (up +5.3 points). The top five improver list was completed by Indomie, with a rise of +4.6 points.

Scores show average data from October 1st, 2020 to September 30th, 2021, compared to October 1st, 2019 to September 30th, 2020

Want to see how other markets compare? Download the full rankings lists for all markets which highlights the top 10 ranked brands across all tracked markets and gives a deeper dive into the global list.

Download the full rankings lists

The Rankings data can be further developed with YouGov BrandIndex – our industry-leading brand health tracking solution, which gives a comprehensive overview of what your customers think, say, feel and do in relation to your brand, and your competitors. Learn more about YouGov BrandIndex

Methodology: 

The brands in YouGov Annual Rankings were ranked based on the Index score, which is a measure of overall brand health calculated by taking the average of Impression, Quality, Value, Satisfaction, Recommend and Reputation.

The Index Rankings chart shows the brands with the highest average Index scores between October 1, 2020 and September 30, 2021. The Index Improvers chart ranks the brands with the highest increase in Index, comparing scores from the previous 12-month period. To be included in the improver list, the variance must be positive. Both scores are representative of the general population of adults 18+ (some are online representative).

All Index scores listed have been rounded to a single decimal place; however, we have used additional precision to assign ranks. All brands have been tracked for at least 6 months to be included in the rankings and have been tracked for at least 18 months to appear in the Improvers tables.

For this year’s global list, YouGov used data from 54 markets – data from markets that cover three sectors or fewer were not counted in the top 10. The rankings use the Index score which assesses overall brand health. It takes into account perceptions of a brand’s reputation and whether consumers would recommend the brand to others, as well as whether it represents good value and quality.

About YouGov

YouGov is an international research and data analytics group.

Our mission is to supply a continuous stream of accurate data into what the world thinks, so that organisations can better serve the communities that sustain them.

Each day, our highly engaged proprietary global panel of over 15 million members provides us with thousands of data points on consumer opinions, attitudes and behaviour. We combine this continuous stream of data with our research expertise to provide insights that enable intelligent decision-making and informed conversations.

With operations in the UK, Americas, Mainland Europe, the Middle East, India and Asia Pacific, YouGov has one of the world’s largest research networks.