Brands with the biggest Word-of-Mouth surge in India: August 2024
In YouGov's monthly feature, we're showcasing the 10 brands that have achieved notable increases in word-of-mouth (WOM) metrics among Indian consumers.
The data is taken from YouGov BrandIndex, a syndicated brand tracker which continuously collects data on thousands of brands around the globe every day.
In today’s digital world, a brand’s influence is measured by how much it’s talked about. People trust personal recommendations over ads, making word of mouth key to building loyalty and staying competitive. In this month’s feature, we have compared the performance of hundreds of brands from 1st to 31st August 2024 to investigate which brands have shown improvement in WOM scores.
According to the data, Tanishq has claimed the top spot as India’s brand with the biggest W.O.M surge in August 2024. The brand has claimed the top spot with a change in WOM scores of 5.3. Sony, Star Health Insurance, BHIM UPI and Head & Shoulders are the next four brands with positive movement in WOM scores.
Methodology:
'Brands with the biggest Word-of-Mouth surge' highlights top ten brands that experienced the highest increase in Word-of-Mouth exposure scores in India every month. The scores are based on responses to the question: ‘Which of the following brands have you talked about with friends and family in the past two weeks (whether in-person, online, or through social media)?’ The data was collected from surveys of adults aged 18 years and above residing in India between 1st and 31st August 2024. Word of Mouth scores were calculated using a four-week moving average, and the change in scores for each brand was determined by comparing the highest and lowest scoring days within that period.