Emirates tops YouGov’s annual brand health rankings yet again

Dubai’s flag carrier airline continues to have the best brand health among UAE consumers

Emirates tops YouGov BrandIndex’s annual brand health rankings in the UAE for the third year in succession. The airline maintains its dominant position among UAE consumers, sitting ahead of global messaging service WhatsApp, which has regained its spot at second this year.

The rankings are based on the Index score from YouGov BrandIndex, which measures overall brand health. The score takes into account consumers’ perception of a brand’s overall quality, value, impression, reputation, satisfaction and whether consumers would recommend the brand to others.

Samsung is placed in third and its smartphone brand- Samsung Galaxy has made a new entry in the list at tenth. The electronics giant seems to have had a better year than its rival brand- Apple. While Samsung has climbed up the list, Apple has fallen down two places to eighth this year.

YouGov’s data shows that Carrefour has made a great improvement to its brand perception among UAE consumers and has jumped ahead six places to become the fourth most popular brand in the country. Almarai and iPhone are in the same positions as last year, at seventh and ninth, respectively. Digital brands Google and YouTube, meanwhile, had a tough year in the rankings, declining in their ranks from second and fourth in 2018 to fifth and sixth in 2019, respectively.

YouGov also revealed the brands that have made the greatest improvement to their Index score over the past 12 months. Netflix is the most improved brand of 2019, with a change in score of +9.8. The brand’s original content seems to be resonating well with UAE consumers and has helped it enhance its score from 12.0 in 2018 to 21.8 in 2019.

Despite facing a huge global controversy this year, Chinese device manufacturer- Huawei has been consistently improving its brand health and has enhanced its Index score by 8.0 points this year. KFC is another brand that has been steadily increasing its score over the years and has registered an improvement of +5.0 to its score in the past 12 months.

Warner Bros World (6.9) and Coca-Cola (6.4) have also shown improvement and sit at third and fourth in the list. Noon.com (4.2), Downy (3.9), Colgate (3.7), Mai Dubai (3.7) and Pepsi (3.5) are the other improvers in the list of most improved brands of 2019.

Global rankings

YouGov also released the global annual brand health rankings for 2019. The global rankings reveal that eight of the top ten healthiest brands in the world are considered tech companies.

Google once again takes the top spot in our yearly ranking, followed by WhatsApp, YouTube, Samsung, and Facebook.

In fact, the only non-tech brands to crack the top 10 in the annual ranking are Nike, the US shoe company that caused a stir with its advertising campaign in 2018, and IKEA, which remains strong just like last year.

For this year’s list, YouGov used data from 29 countries – data from markets that cover three sectors or fewer were not counted in the global top 10.

Methodology:

These brands were rated using YouGov BrandIndex’s Index score which is a measure of overall brand health which takes into account consumers’ perceptions of a brand’s quality, value, impression, satisfaction, reputation and whether they would recommend the brand to others.

The Index Rankings list shows the brands with the highest average Index scores between July 1, 2018, and June 30, 2019. The Index Improvers list ranks the brands with the highest increase in Index comparing scores from the previous year. Both scores are representative of the general population.

All Index scores listed have been rounded to a single decimal place, however, we have used additional precision to assign ranks where the scores are tied.