Indonesia consumer bank rankings 2024

Indonesia consumer bank rankings 2024

YouGov - October 22nd, 2024
Which banks come out top for customer satisfaction and which banks are new account openers considering?Download report

With younger consumers more likely to be shopping around for new accounts, are challenger brands coming out on top?

Based on surveys of more than 14,000 Indonesians, YouGov’s new consumer bank rankings report examines which banks have the most satisfied customers and which banks consumers are considering most when opening a new bank account.

The report also provides insight into the demographic profile of new bank account openers and what factors are most important to them when selecting a bank to open a new account.

Download the report to learn:

  • Which bank has the highest percentage of satisfied customers?
  • Do men and women consider the same banks when looking to open a new account?