Personalised advertising has become a central component of modern marketing strategies. However, as personalisation becomes more prevalent and sophisticated, so do concerns about privacy, data usage, and the boundaries between helpful recommendations and intrusive targeting.
Drawing on surveys of consumers in Great Britain and 16 global markets, this report provides a reality check for marketers utilising personalisation in their campaigns. In particular, we focus in on the 57% of British consumers who say that personalised ads creep them out, offering insights into the evolving relationship between consumers and advertisers in 2025.
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