April 17th, 2023, Bhawna Singh
Data from recent YouGov Surveys: Serviced reveals that drunkenness is the least acceptable airplane behavior amongst urban Indian consumers. Six in ten say that it’s completely or somewhat unacceptable (61%). This is more worrisome for women than men (68% vs 55%).
Two in five urban Indians find passengers not using headphones (43%), removing their footwear (40%), or public display of affection (39%) objectionable.
The proportion of respondents who find loud and noisy children above the age of four unacceptable (37%) is almost twice the proportion of those who think crying babies are unacceptable (19%).
More than a third are annoyed by passengers who engage in personal grooming onboard (37%), who fully recline their seats (36%), or are too chatty or talkative (35%).
Looking at the data by age reveals that urban Indians above the age of 55 are generally more intolerant of all airplane behaviors compared to younger travellers.
While more than seven out of ten respondents above the age of 55 find drunkenness unacceptable (72%), more than half feel the same way about public displays of affection (53%).
Although younger respondents appear to be more tolerant, nearly a quarter (23%) of 25–34-year-olds find crying babies annoying, which is much more than the proportion of 35+ adults finding this unacceptable.
With the recent episodes of misbehaviour on flights, it may be important for both passengers and airlines to consider these behaviors and work towards creating a positive and comfortable environment for everyone on board.
Methodology: YouGov Surveys: Serviced provide quick survey results from nationally representative or targeted audiences in multiple markets. The data is based on surveys of adults aged 18+ years in 18 markets with sample sizes varying between 512 and 2,034 for each market. All surveys were conducted online in February 2023. Data from each market uses a nationally representative sample apart from Mexico and India, which use urban representative samples, and Indonesia and Hong Kong, which use online representative samples. Learn more about YouGov Surveys: Serviced.