India: Biggest Brand Movers of 2021
Biggest Brand Movers is a quarterly feature highlighting the ten brands that have registered statistically significant growth across most brand metrics amongst Indian consumers. It is determined across 13 metrics within media consumption, brand health, and purchase intent.
In the January edition of India Biggest Brand Movers, we have compared brands' performance between Q1 2021 and Q4 2021, to investigate which brands have shown improvement across most brand metrics last year.
Flipkart has claimed the top spot in the 2021 edition of YouGov’s Biggest Brand Movers in India. The e-commerce brand made marked improvements in 11 YouGov BrandIndex metrics out of the 13 that are considered. Air India, Instagram, WhatsApp and Telegram are the next four brands with positive movement in their consumer perception across the most brand metrics.
Top 10 Biggest Brand Movers of 2021
(Q1 2021 vs Q4 2021) -- click to enlarge
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Methodology
Data for the Biggest Brand Movers of 2021 is compared statistically significant score increases across all BrandIndex metrics between Q1 2021 and Q4 2021. Brands are ranked based on the number of metrics that saw a statistically significant increase between Q1 2021 and Q4 2021. Metrics considered are:
Media Metrics
- Ad Awareness – Whether a consumer has seen or heard an advertisement for a brand in the past two weeks
- Word of Mouth – Whether a consumer has talked about a brand with family or friends in the past two weeks
- Buzz – Whether a consumer has heard anything positive or negative about a brand in the past two weeks (net score)
Brand Health Metrics
- Awareness – Whether or not a consumer has ever heard of a brand
- Quality – Whether a consumer considers a brand to represent good or poor quality
- Value – Whether a consumer considers a brand to represent good or poor value for money
- Impression – Whether a consumer has a positive or negative impression of a brand
- Reputation – Whether a consumer would be proud or embarrassed to work for a particular brand
- Satisfaction – Whether a consumer is currently a satisfied or dissatisfied customer of a particular brand
- Recommend – Whether a consumer would recommend a brand to a friend or colleague or not
Purchase Funnel Metrics
- Consideration – Whether a consumer would consider a brand or not the next time they are in the market for a particular product
- Purchase Intent – Whether a consumer would be most likely or unlikely to purchase a specific product
- Current Customer – Whether a consumer has purchased a given product or not within in a specified period of time
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