In February 2019, YouGov worked with Future Care Capital (FCC) on ‘A Forgotten Army: Coping as a Carer’. The report provides in-depth insight into the impact of caring, covering areas from physical and mental health, to financial and educational impacts.
The report also includes Future Care Capital’s recommendations for recognising the contribution of unpaid carers to society, via policy measures to improve carers’ access to education, training, information and support.
YouGov conducted a survey of 2,217 unpaid carers in the UK. The data was weighted to be representative by gender, age, region and ethnicity. This was accompanied by face to face interviews with 20 respondents, followed by 14 participating in online focus groups.
Results and findings
Download A Forgotten Army: Coping as a Carer»
"YouGov immediately understood the significance of the research we wanted to commission and got to work on how best to navigate what would be a sensitive and at times emotionally challenging piece of work. Unpaid carers deserve greater recognition in our society. They are the backbone of communities and dedicate their lives to caring for others. The demands placed on them are complex and they require greater support.
The YouGov team delivered on-time and produced high quality work. Through polling, online focus groups, and face-to-face interviews across the United Kingdom – they helped us discover the multiple impacts unpaid carers face on a daily basis. This research contributed to a robust report and recommendations that set out to deliver more targeted support.
What also stood out to me during the research engagement was YouGov’s ability to tell the many personal human stories that added weight to the final report. Three case study videos were also produced to give some of the unpaid carers who contributed to the research an opportunity to have their say.
The level of client engagement and guidance by the YouGov team was second to none. I would work with YouGov again and recommend them to other organisations who are looking to pursue a major national research project.”
Joel Charles, Director of Government Relations and Impact at Future Care Capital
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