Customer research T&Cs UK

Customer research survey prize draw terms and conditions


HOW TO ENTER: Beginning on 04 July 2023 at 00:01am BST through 24 July 2023 at 11:59pm BST, invited participants can click on the survey link in the e-mail they receive for the customer research survey (the Survey) and follow the on-screen entry instructions. Fill in all required information. You may enter only once. Use of any robotic, automatic, programmed, or similar entry method or entering more than the number of times permitted will void all entries and result in disqualification.

ELIGIBILITY: Open to all individuals who are invited by e-mail to complete the Survey. Neither the email invitation nor the Survey link may be shared with others.

DRAWING: A random drawing will be conducted by the Promotor no later than 15 August 2023 to select the winner from among all eligible entries received. Odds of winning depend on the number of entries received. Potential winner will be notified by email and must confirm acceptance of the prize by responding by email with a delivery address within 14 days of the date notice is sent. Failure to respond within this time will result in forfeiture of prize and the Promoter shall have the option to award the prize to an alternate winner. The return of any prize notification or prize as undeliverable may result in disqualification and an alternate winner may be selected. The prize will be sent to the winner by post within 14 days of their confirmation of acceptance.

LIMITATION OF LIABILITY: By entering this prize draw, entrants waive all right to, and hold the Promoter harmless from, any claim, liability, loss, damage (including punitive, incidental, and consequential damages), or expense (including attorneys' fees) arising out of or in connection with participation in this prize draw or the acceptance, use, or misuse of any prize. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSION OF LIABILITY, SO THE ABOVE WILL ONLY APPLY TO YOU TO THE EXTENT PERMITTED BY LAW. The Promoter will not be responsible for: late, incomplete, or incorrect entries; an entrant's failure to receive prize notices due to entrant's spam, junk e-mail, or other security settings or for entrants' provision of incorrect or otherwise non-functioning contact information; technical, hardware, or software malfunctions, lost or unavailable network connections, or failed, incorrect, inaccurate, incomplete, garbled, or delayed electronic communications whether caused by the sender or by any of the equipment or programming associated with or used in this prize draw; by any human error which may occur in the processing of the entries in this prize draw; or any typographical, technological, or other error in the publishing of the offer, administration of the prize draw, or announcement of the prize. If, in the Promoter's opinion, there is such an error, or there is any suspected evidence of tampering, or if technical difficulties (including viruses and bugs) compromise the integrity of the prize draw, the Promoter reserves the right, in its sole discretion, to cancel or modify this prize draw in a manner it deems appropriate. In the event of termination, winners will be selected from among all eligible entries received as of date of termination. In the event a dispute arises as to the identity of a potentially winning entrant, entries will be declared by the name on the online entry form.

PRIZE: One (1) prize of an Apple 13-inch MacBook Air (with 8GB unified memory, 256GB SSD storage) will be awarded in a random drawing using a computer process among all entrants. Approximate retail value of prize is £999. No substitution or transfer of prize permitted by winner. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered. The Promoter reserves the right to substitute a prize of equal or greater value. If a potential winner is disqualified for any reason, the Promoter will award the applicable prize to an alternate winner by random drawing from among all remaining eligible entries. Only three (3) alternate drawings will be held, after which the prize will remain un-awarded.

OWNERSHIP: Entries (including responses to all Survey questions) are the property of the Promoter and will not be returned.

CHOICE OF LAW AND FORUM: Entrant agrees that all matters arising out of or relating to this prize draw and these terms and conditions are governed by, and construed in accordance with, the laws of England and Wales. Entrant further agrees that any legal suit, action, or proceeding arising out of or relating to this prize draw and these terms and conditions shall be brought exclusively in the applicable courts located in England and Wales.

COMMUNICATIONS AND PRIVACY: Participation in the Survey, and entry into the prize draw, constitutes (i) consent to receive communications from the Promoter about the prize draw and email news and updates concerning the Promoter’s products and services, and (ii) agreement to the Promoter’s Privacy Policy available at Entrants agree to the use of their personal information in the conduct of the prize draw, and winner agrees to use of winner’s first name and last initial, and city/state of residence, in announcing the winner of the prize draw. By accepting the prize, winner also consents to use and publication of winner’s first name and last initial, city/state of residence, likeness, voice, testimonials, biographical information and/or statements by Promoter and its designees worldwide in perpetuity for all purposes in all media without further compensation or approval. See also condition 10 below with regards to the announcement of winners.

WINNERS LIST: The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation, from 1 September 2023, the Promoter will send the first name and last initial and city/state of the prize winner, to anyone who emails If you object to any or all of your first name and last initial and city/state being published or made available, please contact the Promoter at In such circumstances, the Promoter must still provide the information to the appropriate regulatory authority upon request.

PROMOTER: YouGov PLC, 50 Featherstone Street, London, EC1Y 8RT